This forward came by from my friend, Arnold from NYC today. It was very touching and heartfelt, a great reminder in life and I thought it would be nice to share.

Five Lessons About the Way We Treat People

1 - First Important Lesson - The Cleaning Lady.

During my second month of college, our professor gave us a pop quiz. I wasa conscientious student and had breezed through thequestions until I read the last one: "What is the first name of the woman who cleans the school?"

Surely this was some kind of joke. I had seen the cleaning woman severaltimes. She was tall, dark-haired and in her 50s, but howwould I know her name? I handed in my paper, leaving the last question blank. Just before class ended, one student asked if the lastquestion would count toward our quiz grade.

"Absolutely," said the professor. "In your careers, you will meet many people. All are significant. They deserve your at tention and care, even if all you do is smile and say "hello."

I've never forgotten that lesson. I also learned her name was Dorothy.

2. - Second Important Lesson - Pickup in the Rain

One night, at 11:30 p.m., an older African American woman was standing onthe side of an Alabama highway trying to endure a lashingrain storm. Her car had broken down and she desperately needed a ride.Soaking wet, she decided to flag down the next car. A youngwhite man stopped to help her, generally unheard of in thoseconflict-filled 1960's. The man took her to safety, helped her getassistanceand put her into a taxicab. She seemed to be in a big hurry, but wrotedown his address and thanked him.

Seven days went by and a knock came onthe man's door. To his surprise, agiant console color TV was delivered to his home. A specialnote was attached. It read: "Thank you so much for assisting me on thehighway the other night. The rain drenched not only my clothes,but also my spirits. Then you came along. Because of you, I was able tomake it to my dying husband's bedside just before he passed away.God bless you for helping me and unselfishly serving others.Sincerely,Mrs. Nat King Cole."

3 - Third Important Lesson - Always Remember Those Who Serve.

In the days when an ice cream sundae cost much less, a 10-year-old boyentered a hotel coffee shop and sat at a table. A waitress put aglass of water in front of him. "How much is an ice cream sundae?" heasked. "Fifty cents," replied the waitress.

The little boy pulled is hand out of his pocket and studied the coins init. "Well, how much is a plain dish of ice cream?" he inquired. By nowmore people were waiting for a table and the waitress was growingimpatient. "Thirty-five cents," she brusquely replied. The little boy again counted his coins. "I'll have the plain ice cream,"he said.

The waitress brought the ice cream, put the bill on the table and walked away. The boy finished the ice cream, paid the cashier and left.When the waitress came back, she began to cry as she wiped down the table.There, placed neatly beside the empty dish, were two nickelsand five pennies. You see, he couldn't have the sundae, because he had tohave enough left to leave her a tip.

4 - Fourth Important Lesson. - The Obstacle In Our Path.
In ancient times, a King had a boulder placed on a roadway, then he hid himself and watched to see if anyone would remove the huge rock.Some of the king's wealthiest merchants and courtiers came by and simplywalked around it. Many loudly blamed the King for not keepingthe roads clear, but none did anything about getting the stone out of theway. Then a peasant came along carrying a load of vegetables.Upon approaching the boulder, the peasant laid down his burden and triedto move the stone to the side of the road. After much pushing andstraining, he finally succeeded. After the peasant picked up his load ofvegetables, he noticed a purse lying in the road where the boulder hadbeen. The purse contained many gold coins and a note from the King indicating that the gold was for the person who removed the boulderfrom the roadway.

The peasant learned what many of us never understand! Every obstacle presents an opportunity to improve our condition.

5 - Fifth Important Lesson - Giving When It Counts.

Many years ago, when I worked as a volunteer at a hospital, I got to know a little girl named Liz who was suffering from a rare and seriousdisease. Her only chance of recovery appeared to be a blood transfusionfrom her 5-year old brother, who had miraculously survived thesame disease and had developed the antibodies needed to combat theillness. The doctor explained the situation to her little brother, and asked the little boy if he would be willing to give his blood to hissister. I saw him hesitate for only a moment before taking a deep breathand saying, "Yes, I'll do it if it will save her."